Membership Queries
Everything you need to know about changing your membership — upgrades, downgrades, cancellations, waitlists, and how to restart if you’ve been away.
Class Booking & Waitlist Management – What You Need to Know
To keep classes fair and accessible, we use a structured booking and waitlist system. This guide explains when bookings open, how waitlists work, and ...
Gym Membership Waitlists
We don’t oversubscribe our gyms — we want you to be able to train when you want, without overcrowding. When we reach certain thresholds for a members...
Membership Loyalty Benefits
We love rewarding long-term members. Our loyalty scheme gives you discounts and extra flexibility the longer you stay with us. Benefit Type Eligibilit...
Cross-Gym Access Restrictions – Brixton
To make sure Brixton members continue to have fair access to their home gym, we’ve introduced peak-time access restrictions for non-Brixton members ....
Membership Guide
We offer a simple range of membership options so you can choose the one that fits your training needs. Your membership type and class access will alwa...
Introductory Memberships
FAQs 1. What are Introductory Memberships? Special one-time offers for new members only . Available if you’ve never been a member before. Can only b...
Class Packs
FAQs 1. What are Class Packs? Class packs let you pay upfront for a set number of classes instead of a monthly membership. Great for flexibility or s...
Member Reactivation & Restarts
Whether you’ve been on a pause, cancelled, or are coming back after time away, here’s how to restart your membership. Situation What Happens Requireme...
Membership Changes
We know your training needs can change, so you can upgrade or downgrade your membership at any time. This guide explains how it works, when the chang...