Information on late cancellation and no-show fees — how they work, when they apply, and how to avoid them.

How to pause your membership — types of pauses available, eligibility, and how to request one.

Everything you need to know about membership payments, credits, pro-rata charges, payment methods, failed payments, and our refund policy

Everything you need to know about changing your membership — upgrades, downgrades, cancellations, waitlists, and how to restart if you’ve been away.

Here’s how cancellations work, your rights under the cooling-off period, and what happens if you cancel late.