Class Booking & Waitlist Management – What You Need to Know

To keep classes fair and accessible, we use a structured booking and waitlist system. This guide explains when bookings open, how waitlists work, and what to expect if a space becomes available.

• Class bookings open 7 days before the class start time.

• Spaces are limited, so we recommend booking early where possible.

• You can book, cancel, or manage your classes directly in WodBoard.

If a class is full, you can join the waitlist.

Being on the waitlist means:

• You’re next in line if someone cancels.

• Your position on the waitlist is held unless you remove yourself.

• If a space becomes available more than 2 hours before the class starts, the system will automatically promote the next person on the waitlist into the class.

• You’ll receive a notification when this happens.

• Once promoted, you are fully booked into the class and standard cancellation rules apply.

• If a space becomes available within 2 hours of the class starting, the system does not auto-promote.

• Instead, WodBoard sends a notification that a space is available.

• Spaces are offered on a first-come, first-served basis.

If you don’t accept the space:

• You remain on the waitlist in the same position.

• If another space becomes available, you’ll be offered the opportunity again.

Between 10:00pm and 5:00am, waitlists automatically promote members into classes if spaces become available.

If you’re promoted overnight:

• You’ll receive a notification.

• The booking counts as a confirmed class, and standard cancellation rules apply.

If you’re not able to check your bookings first thing in the morning, we strongly recommend removing yourself from the waitlist before 10:00pm to avoid being promoted into a class you can’t attend.

👉 For more detail, see Overnight Waitlist Promotions.

• If you’re unsure you can attend, it’s always safest to remove yourself from the waitlist.

• Being promoted from the waitlist counts as a booking — late cancellations or no-shows may incur penalty fees.

• All bookings and waitlists can be managed directly in WodBoard.