Membership Loyalty Benefits

Edited

Loyalty Benefits – What You Need to Know

We love rewarding long-term members. Our loyalty scheme gives you discounts and extra flexibility the longer you stay with us.


Loyalty Benefits at a Glance

Benefit Type

Eligibility

What You Get

Notes

Loyalty Discount

Continuous Gymnasium & Plus members

£5 off per year of continuous membership (no maximum)

Delta / Limited (9x & 13x) do not receive the discount, but loyalty time still builds — discount applies if you switch later

Holiday/Travel Pause (2 weeks)

2+ years of continuous membership (any type)

Up to 2 weeks’ pause (in 1-week increments) per year

Request via Member Support

Holiday/Travel Pause (4 weeks)

4+ years of continuous membership (any type)

Up to 4 weeks’ pause (in 1-week increments) per year

Request via Member Support

Waitlist Priority

All members (priority increases with tenure)

Earlier access to waitlist spaces as they open

Longer-serving members are prioritised

Continuous Membership

Any ongoing active membership (including Delta / Limited)

Builds loyalty time & eligibility for loyalty benefits

Cancelling resets loyalty back to zero; pauses do not reset loyalty


FAQs – Loyalty Benefits

1. What are Loyalty Benefits?
Loyalty Benefits are rewards for continuous membership, including:

  • A monthly discount that grows every year you stay with us

  • Extra travel/holiday pauses for long-term members

  • Priority on membership waitlists


2. How does the Loyalty Discount work?
For every continuous year of membership, you get £5 off per month.
There’s no maximum limit — the longer you stay, the bigger your discount.
Example:

  • 2 years → £10 off

  • 5 years → £25 off

  • 11 years → £55 off

Loyalty Benefits – What You Need to Know

We love rewarding long-term members. Our loyalty scheme gives you discounts and extra flexibility the longer you stay with us.


FAQs – Loyalty Benefits

1. What are Loyalty Benefits?
Loyalty Benefits are rewards for continuous membership, including:

  • A monthly discount that grows every year you stay with us

  • Extra travel/holiday pauses for long-term members

  • Priority on membership waitlists


2. How does the Loyalty Discount work?
For every continuous year of membership, you get £5 off per month.
There’s no maximum limit — the longer you stay, the bigger your discount.
Example:

  • 2 years → £10 off

  • 5 years → £25 off

  • 11 years → £55 off


3. What do you mean by “continuous membership”?
“Continuous” means your membership has stayed active without cancellation.

  • Pauses (for injury, travel, etc.) do not break continuity — your loyalty time keeps building.

  • Cancellations reset your loyalty back to zero if you rejoin later.


4. Do all membership types qualify?
Yes — all memberships count towards continuous loyalty time, and all members qualify for:

  • Pauses (where eligible, e.g., medical, holiday for loyalty members)

  • Waitlist priority (tenure is considered when spaces open)

Where they differ is the loyalty discount:

  • Gymnasium and Plus memberships → eligible for loyalty discount, £5 per year of continuous membership (applied automatically).

  • Delta / Limited (9x or 13x classes/month) → no discount, but loyalty time still builds. If you later switch to a Gymnasium or Plus plan, your discount will apply at that point.


5. What are Loyalty Holiday/Travel Pauses?
Members with long-term continuous membership can take holiday pauses at no charge:

  • 2+ years → up to 2 weeks (in 1-week increments) per year

  • 4+ years → up to 4 weeks (in 1-week increments) per year

  • Request holiday pauses via Member Support, Chat, WhatsApp or website

  • Reset each year


6. How do I know if I have Loyalty Benefits?
Check your membership profile in WodBoard or contact Member Support — we can confirm your loyalty status and discount.


7. What happens if I cancel and rejoin later?
Loyalty resets.

  • If you cancel and then rejoin, your loyalty time starts again from zero.

  • Pausing does not reset loyalty — your continuous time carries on.


8. Do Loyalty Benefits give me priority on waitlists?
Yes — tenure (how long you’ve been a member) is considered when we manage waitlists. This helps reward long-serving members with fair access.


Tip: If you’re thinking of cancelling, consider a pause or downgrade instead — that way you’ll keep your loyalty benefits intact.

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