Membership Cancellations

We keep memberships fair and personal, so they can’t be transferred to other people. 1. Can I transfer my membership to someone else instead of cancel...

If you’re unhappy with a membership fee increase or changes to our terms, you do have cancellation rights. 1. Can I cancel because of a price change o...

When joining online, you have extra protections under consumer law. This article explains your rights. 1. Do I have a cooling-off period? Yes — if you...

Monthly memberships are billed on the 1st of each month. This article explains how to cancel correctly and what happens if you cancel late. 1. How do ...

Discounted multi-month memberships offer savings but are less flexible. Here’s what you need to know about cancellations. 1. Can I cancel mid-term? No...

We’d love for you to stay, but we understand circumstances change. Here’s how cancellations work, your rights under the cooling-off period, and what h...