Late Cancellation & No-Show Policy

At Gymnasium, we operate a community-first approach. When someone cancels late or doesn’t show up, it often means another member misses the chance to train. This policy helps make things fair for everyone and ensures classes don’t go unused.

• Please cancel your class in the Gymnasium App as early as possible.

• Standard classes: cancel at least 1 hour before the class starts.

• Early morning classes (05:30–09:00): cancel before 22:00 the night before.

• A £5 fee applies if you cancel within 1 hour of the class start time, or after 22:00 the night before for early morning classes.

• A £10 fee applies if you do not attend a booked class and did not cancel your place.

• A no-show also counts as your one class for that day.

• Fees are added to your next monthly payment or invoiced separately if needed.

• You’ll be notified automatically when a fee is applied.

Many classes have waitlists, and late cancellations or no-shows often mean another member misses the chance to train. This system ensures fairness for everyone.