Late Cancel & No-Show Fees - Quick Guide
Edited
Late Cancel & No-Show Fees – What You Need to Know
We want to make sure everyone has a fair chance to book and attend classes. Late Cancel & No-Show fees help reduce last-minute cancellations and no-shows, so more members can get into the sessions they want.
Quick Summary
Situation | Deadline to Cancel | Fee | When Charged | Applies To |
|---|---|---|---|---|
Late Cancellation – Morning Class (before 9am) | Cancel by 10:00pm the night before | £5 | Added to next monthly payment | All morning classes except Open Gym |
Late Cancellation – Daytime/Evening Class (after 9am) | Cancel at least 1 hour before class | £5 | Added to next monthly payment | All classes except Open Gym |
No-Show | Did not attend a booked class | £10 | Added to next monthly payment | All classes except Open Gym |
penalty fee
late cancellation
no show
quick guide
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